Script library: by scenario

    Event follow-up call script

    For trade show badge scans, conference contacts, webinar attendees and roundtable guests, including no-shows. Every line is ready to use: replace each {{placeholder}}, read it aloud a few times, then make it sound like you.

    Make your own version

    Quick answer

    How do you follow up with leads after an event? Follow up event leads within a week, reference something specific from the event and ask what they took away from it before suggesting a meeting. Event contacts remember the event, not you, so the script uses the event as the shared context and the conversation as the bridge.

    Who this script is for

    • Teams following up trade show, conference and expo contacts.
    • Marketing and sales teams calling webinar registrants, attendees and no-shows.
    • Hosts of roundtables and dinners following up guests.

    Events create a burst of warm contacts and a short window to use them. After a week, a badge scan is little warmer than a cold contact. Split the list by what happened: people you actually spoke to, people who scanned or registered, and people who registered but didn't attend.

    The script below is for the middle group, the largest. Adjust the opener for the other two using the alternate openers. Always reference the event first, because it's the only thing you share.

    The full annotated script

    Six parts, in the order buyers expect them. The note under each part explains why it is written that way.

    1. 1. Opener

      Hi {{first_name}}, it's {{your_name}} from {{your_company}}. We were at {{event_name}} last week, and you {{event_interaction}}.

      I'm following up with a few people from it. Have you got a couple of minutes?

      Why it works: Be honest about the interaction. 'You stopped by our stand' or 'you registered for our session' is fine; inventing a conversation is not.

    2. 2. Reason for the call

      A lot of people at the event were talking about {{event_topic}}, and I wanted to see whether it's something you're working on.

      Why it works: Use a theme from the event. It gives the call substance beyond 'checking in'.

    3. 3. Discovery questions

      What did you take away from {{event_name}}?

      Was there anything you went specifically to learn about?

      How does {{event_topic}} look at {{prospect_company}} at the moment?

      Is it something you'd look at changing this year?

      Why it works: Asking what they took away invites them to talk and often surfaces the real reason they attended.

    4. 4. Value

      That lines up with what we heard from a few people there. For {{similar_company_type}}, we've helped with {{result}}.

      Why it works: Connect their answer to the theme and to one result.

    5. 5. The ask

      Would it be worth 20 minutes to pick up where the event left off? I can do {{day_time_1}} or {{day_time_2}}.

      Why it works: Framing the meeting as continuing the event conversation keeps the warmth.

    6. 6. Close and confirm

      Great. I'll send the invite to {{email}}, and I'll include {{event_resource}} from the event as well.

      Why it works: Sending a resource from the event, such as slides or a summary, adds value and reminds them where you met.

    Two alternate openers

    Swap one of these in for the opener above when the situation fits.

    You actually spoke

    Hi {{first_name}}, it's {{your_name}} from {{your_company}}. We spoke at {{event_name}} about {{conversation_topic}}. You mentioned {{detail}}, and I said I'd call. Is now still a good time?

    When to use it: Use for people you had a real conversation with. Call within two or three days.

    Registered but didn't attend

    Hi {{first_name}}, {{your_name}} from {{your_company}}. You registered for {{event_name}} but couldn't make it, which happens. I'm calling because the main point was {{event_topic}}, and I can send you the summary. Is that still relevant for you?

    When to use it: Use for webinar and event no-shows. Their registration shows interest in the topic.

    Gatekeeper line

    For when reception or an assistant answers. Be honest about who you are and ask for help.

    More gatekeeper scripts

    Hi, it's {{your_name}} from {{your_company}}. I'm following up with {{first_name}} after {{event_name}} last week. Are they around?

    Five likely objections and how to respond

    Acknowledge, ask one question, then offer a smaller step or let them go.

    All objection responses

    "I don't remember you."

    That's fair, it was a busy few days. We were the {{stand_description}}. I'm really just following up on {{event_topic}}. Is that relevant to you?

    Why: Don't be offended. Give one memory hook and move to the topic.

    "I only went for the talks."

    Makes sense. Which ones were most useful? I'm curious what's on people's minds this year.

    Why: Their interests at the event tell you their priorities.

    "Everyone's calling me after that event."

    I can imagine. I'll be quick. Was there one thing at the event that was actually relevant to you? If not, I'll leave you alone.

    Why: Acknowledge the volume and ask for the one thing.

    "Just send me the slides."

    Will do. While I have you, was there a particular part you wanted? I'll send that section and anything related.

    Why: Fulfil the request and learn what they care about.

    "I scanned your badge for the giveaway."

    Ha, fair enough, at least you're honest. Is {{topic}} relevant to you at all, or should I take you off the list?

    Why: Humour and directness. Remove them if it isn't relevant.

    Voicemail

    Under 30 seconds. Skip voicemail on the first attempt and pair it with an email the same day.

    12 more voicemail scripts

    Hi {{first_name}}, it's {{your_name}} from {{your_company}}. We were at {{event_name}} last week, and I'm following up on {{event_topic}}. I'll email you {{event_resource}} from the event. My number is {{phone}}.

    Follow-up email

    Send it the same day as the call or voicemail. It identifies you and includes a working unsubscribe.

    Subject: {{event_name}}: {{event_resource}}

    Hi {{first_name}}, I tried you by phone to follow up on {{event_name}}. As promised, here's {{event_resource}}. The theme that kept coming up was {{event_topic}}. If that's something you're working on, would 20 minutes on {{day_time_1}} be useful? {{your_name}} {{your_title}}, {{your_company}} {{phone}} Reply "unsubscribe" and I won't email again.

    Do and don't

    Do

    • Call within a week, and within two or three days for real conversations.
    • Split the list by what actually happened at the event.
    • Reference a theme from the event.
    • Send a useful resource from the event.

    Don't

    • Don't invent a conversation that didn't happen.
    • Don't treat every badge scan as a qualified lead.
    • Don't send the same generic email to all attendees.
    • Don't wait a month.

    What to expect

    Nousu has not published event follow-up benchmarks. Track these by segment: spoke to, scanned or registered, and no-show.

    Australian cold calling statistics
    MeasurePublished figure or what to track
    Contacts reached within a weekYour own figure, by segment
    Reached contacts that book a meetingYour own figure, by segment
    Show rate for booked meetings75% to 85% for a well run program

    The show rate range is from Nousu's appointment setting benchmarks. Compare each event's meetings per contact to decide which events to attend next year.

    To see how many dials your own meeting target needs, use the meetings per dial calculator.

    Common mistakes

    • Waiting until after the team has caught up on email, by which time the warmth is gone.
    • One script for every attendee regardless of what happened.
    • Overstating the interaction.
    • Not measuring meetings per event, so the event budget is guesswork.

    Compliance basics

    General information only, not legal advice.

    Australian cold calling laws
    • Australia: give your name, your employer, who you're calling for and the purpose at the start of the call, call only from 9am to 8pm on weekdays and 9am to 5pm on Saturdays (never Sundays or national public holidays) unless the person agreed to another time, and end the call and remove the number when asked.
    • Business-only numbers can't be on the Do Not Call Register, but personal mobiles can, so wash any list that may contain them. Follow-up emails need consent (inferred consent can apply in B2B when the message is relevant to the person's role), accurate sender details and a working unsubscribe actioned within 5 working days.
    • New Zealand and Singapore have their own rules for follow-up messages and, in Singapore, for marketing calls to numbers on the Do Not Call Registry. See the compliance summary on the script library page.

    Make a version for your company

    This script is a starting point. The free cold call script generator builds a version around your offer, buyer and market, with your own objection responses, voicemails and follow-up emails. It runs in your browser and nothing you type is stored or sent.

    FAQ

    Event follow-up script questions

    Practical answers from the team that makes the calls.

    Still have questions?

    Book a 30-minute call

    Within a week for scans and registrations, and within two or three days for people you actually spoke to.

    Reference the event and what happened honestly, ask what they took away from it, and suggest a short meeting to continue the conversation.

    Acknowledge they couldn't make it, offer the summary or slides if you have them, and ask whether the topic is still relevant.

    Prioritise people you spoke to, then scans that fit your ideal customer profile. Scans that don't fit can get a short email instead.

    Track meetings booked and held per contact, by segment and by event. It tells you which events are worth repeating.

    Yes. Event registration calling is one of Nousu's calling programmes, and event follow-up can run as part of an outbound campaign, with callers in-house in Sydney.

    Want Australian callers to run this script for you?

    Book a 30-minute call. We'll map your market and buyers and show you what a phone-first campaign would book.

    Starting at $7,000 a month. Exact fee quoted after a 30-minute call.