Script library: by scenario

    Sales voicemail scripts for B2B

    Twelve short voicemails for every stage of a B2B cadence, plus when to leave one and when to hang up. Every line is ready to use: replace each {{placeholder}}, read it aloud a few times, then make it sound like you.

    Make your own version

    Quick answer

    What should you say in a sales voicemail? A sales voicemail should be under 30 seconds and include your name, company, one specific reason for calling, what happens next and your number said slowly. Don't try to sell in a voicemail; its job is to make your next call or email recognisable.

    Who this script is for

    • SDRs and account executives who reach voicemail on most connected attempts.
    • Teams building a cadence that mixes calls, voicemails and emails.
    • Anyone who wants specific voicemails for each touch rather than one generic message.

    Most voicemails are not returned, and that's fine. A good voicemail does a different job: it makes your name familiar, gives the next email a reason to be opened and shows the prospect you're a real person with a real reason. Our guide to cold call voicemail strategy covers the thinking; this page is the script library.

    Timing matters. In Nousu's data, a contact is 15% less likely to be reached later if you leave a voicemail on the first attempt. Hang up on the first attempt and leave voicemails from the second or third, paired with an email sent the same day.

    The full annotated script

    Six parts, in the order buyers expect them. The note under each part explains why it is written that way.

    1. 1. Name and company

      Hi {{first_name}}, it's {{your_name}} from {{your_company}}.

      Why it works: Say it slowly and clearly. A rushed name is the most common reason a voicemail is useless.

    2. 2. One specific reason

      I'm calling about {{topic}}, because {{trigger}}.

      Why it works: One reason only. The trigger makes it about them; leave it out rather than invent one.

    3. 3. What's in it for them

      We've been helping {{similar_company_type}} with {{result}}.

      Why it works: Optional. One short line about the outcome, not the product. Skip it if the voicemail is already past 20 seconds.

    4. 4. The bridge to email

      I'll send you a short email now with a bit more detail, so you have my details.

      Why it works: Pairing the voicemail with an email the same day is what makes voicemail worth leaving.

    5. 5. What happens next

      I'll try you again on {{day_time_1}}. If it's easier to call me, my number is {{phone}}. That's {{phone}}.

      Why it works: Saying you'll call again removes the pressure to call back. Repeat the number once, slowly.

    6. 6. Sign off

      Thanks, {{first_name}}. Talk soon.

      Why it works: Short and friendly. Under 30 seconds in total.

    Two alternate openers

    Swap one of these in for the opener above when the situation fits.

    Question voicemail

    Hi {{first_name}}, {{your_name}} from {{your_company}}. Quick question for you about {{topic}}: {{specific_question}}? I'll email it too. My number's {{phone}}.

    When to use it: Use when one genuine question is more interesting than a reason, for example about a change in their market.

    Name-drop voicemail

    Hi {{first_name}}, it's {{your_name}} from {{your_company}}. {{referrer_name}} suggested I get in touch about {{topic}}. I'll send you an email with the context. My number is {{phone}}.

    When to use it: Use only when the referral is real and the referrer agreed to be named.

    Gatekeeper line

    For when reception or an assistant answers. Be honest about who you are and ask for help.

    More gatekeeper scripts

    If reception offers voicemail: Thanks, I'd rather try again later. When is {{first_name}} usually free? (Then leave the voicemail on the second or third attempt, not the first.)

    Five likely objections and how to respond

    Acknowledge, ask one question, then offer a smaller step or let them go.

    All objection responses

    "They call back and say: who is this?"

    Thanks for calling back. It's {{your_name}} from {{your_company}}. I left you a message about {{topic}}. Have you got two minutes now, or is there a better time?

    Why: Restate everything. They have heard dozens of voicemails since yours.

    "They call back and say: take me off your list."

    Of course. I'll do that now and you won't hear from me again. Thanks for letting me know.

    Why: Act on it immediately. Log the removal across phone and email.

    "They reply to the email: I got your voicemail, send more info."

    Reply: Thanks, {{first_name}}. Here's a one-page summary on {{topic}}. If it's relevant, would 20 minutes on {{day_time_1}} or {{day_time_2}} be worth it?

    Why: Answer by email, since that's the channel they chose, and attach a specific next step.

    "Their mailbox is full."

    Don't leave anything. Send the email, note 'mailbox full' and try a different time of day next attempt.

    Why: A full mailbox often means a busy or absent contact. Change the time, not the message.

    "You get their personal voicemail on a mobile."

    Check the number is a business mobile and has been washed against the Do Not Call Register. If you're unsure, don't leave a message.

    Why: Work mobiles can be personal numbers. Washing the list first is the safe default.

    12 voicemail scripts for every stage of the cadence

    Each one runs under 30 seconds when read at a natural pace. Pair every voicemail with an email the same day.

    1. Cold call, second attempt

    First voicemail in a cold cadence. Skip voicemail on attempt one.

    Hi {{first_name}}, it's {{your_name}} from {{your_company}}. I'm calling about {{topic}} at {{prospect_company}}. I'll email you a short note now, and try again on {{day_time_1}}. My number is {{phone}}.

    2. Trigger event

    After funding, a new role, hiring or expansion.

    Hi {{first_name}}, {{your_name}} from {{your_company}}. I saw {{trigger}} and wanted to ask how you're handling {{topic}} with the change. I'll send a quick email. My number's {{phone}}.

    3. Peer or industry pattern

    When you have a real pattern from similar businesses.

    Hi {{first_name}}, it's {{your_name}} at {{your_company}}. A lot of {{role}}s in {{industry}} have told us {{common_problem}}. I'm calling to see if that's true for you too. I'll email you. {{phone}}.

    4. Follow-up after an unanswered email

    Three to five days after the first email.

    Hi {{first_name}}, {{your_name}} from {{your_company}}. I sent you an email on {{email_day}} about {{topic}}. No need to dig it out. I'll resend it to the top of your inbox. My number is {{phone}}.

    5. Referral

    When someone has agreed to be named.

    Hi {{first_name}}, it's {{your_name}} from {{your_company}}. {{referrer_name}} suggested I call you about {{topic}}. I'll send an email with the background. You can reach me on {{phone}}.

    6. Inbound lead

    Within minutes of a form fill or demo request.

    Hi {{first_name}}, {{your_name}} from {{your_company}}. Thanks for {{inbound_action}} on our site just now. I'm calling to help with {{topic}}. I'll email you a couple of times to choose from. My number's {{phone}}.

    7. Event follow-up

    Within a week of the event.

    Hi {{first_name}}, it's {{your_name}} from {{your_company}}. We met at {{event_name}}, or at least our teams did. I'm following up on {{event_topic}}. I'll email you. My number is {{phone}}.

    8. Content download

    After a guide, report or webinar.

    Hi {{first_name}}, {{your_name}} from {{your_company}}. You downloaded our {{content_title}} recently. I'm calling to see if there's anything specific behind it I can help with. I'll send a short email. {{phone}}.

    9. Re-engaging closed-lost

    Three to six months after a lost deal.

    Hi {{first_name}}, it's {{your_name}} from {{your_company}}. We spoke about {{topic}} back in {{month}}. A few things have changed on our side, including {{change}}. I'll email the detail. My number's {{phone}}.

    10. Executive

    Calling a director or C-suite contact.

    Hi {{first_name}}, {{your_name}} from {{your_company}}. I'm calling about {{business_outcome}} for {{prospect_company}}. I'll send two lines by email and won't take more of your time than that. {{phone}}.

    11. Meeting confirmation

    The day before a booked meeting.

    Hi {{first_name}}, it's {{your_name}} from {{your_company}}. Just confirming tomorrow at {{agreed_time}} with {{ae_name}}. If it still works, no need to call back. If not, reply to the invite and we'll move it.

    12. Breakup

    Final attempt in the cadence.

    Hi {{first_name}}, {{your_name}} from {{your_company}}. I've tried you a few times about {{topic}}, so I'll assume the timing isn't right and stop calling. If that changes, my number is {{phone}}. All the best.

    Voicemail

    Under 30 seconds. Skip voicemail on the first attempt and pair it with an email the same day.

    12 more voicemail scripts

    Hi {{first_name}}, it's {{your_name}} from {{your_company}}. I'm calling about {{topic}}, because {{trigger}}. I'll send you a short email now so you have my details, and I'll try you again on {{day_time_1}}. My number is {{phone}}. That's {{phone}}. Thanks.

    Follow-up email

    Send it the same day as the call or voicemail. It identifies you and includes a working unsubscribe.

    Subject: Voicemail: {{topic}}

    Hi {{first_name}}, I just left you a voicemail. Short version: I'm {{your_name}} from {{your_company}}, calling about {{topic}} because {{trigger}}. If it's relevant, would 20 minutes on {{day_time_1}} work? If not, a one-word reply is fine and I'll stop chasing. {{your_name}} {{your_title}}, {{your_company}} {{phone}} Reply "unsubscribe" and I won't contact you again.

    Do and don't

    Do

    • Keep every voicemail under 30 seconds.
    • Say your name and number slowly, and repeat the number once.
    • Send an email the same day that references the voicemail.
    • Skip voicemail on the first attempt.

    Don't

    • Don't pitch the product in a voicemail.
    • Don't leave cryptic messages designed to trick a callback.
    • Don't leave a voicemail on every attempt.
    • Don't leave messages on personal mobiles that haven't been washed against the Do Not Call Register.

    What to expect

    Nousu's published cadence figures show why voicemail timing matters.

    Australian cold calling statistics
    MeasurePublished figure or what to track
    Reduction in later reach after a first-attempt voicemail15% less likely to be reached
    Attempts to reach a decision maker4 on average
    Meetings booked on the fourth attempt or later58%
    Nousu's standard cadence8 touches over about 24 days

    From Nousu's Australian cold calling statistics, 218,000+ dials. Nousu has not published a voicemail callback rate, so judge voicemails by whether the next touch connects.

    To see how many dials your own meeting target needs, use the meetings per dial calculator.

    Common mistakes

    • Leaving a voicemail on the very first attempt.
    • Reading a 60-second pitch.
    • Saying the phone number too fast to write down.
    • Leaving voicemails without a matching email.

    Compliance basics

    General information only, not legal advice.

    Australian cold calling laws
    • Australia: give your name, your employer, who you're calling for and the purpose at the start of the call, call only from 9am to 8pm on weekdays and 9am to 5pm on Saturdays (never Sundays or national public holidays) unless the person agreed to another time, and end the call and remove the number when asked.
    • Business-only numbers can't be on the Do Not Call Register, but personal mobiles can, so wash any list that may contain them. Follow-up emails need consent (inferred consent can apply in B2B when the message is relevant to the person's role), accurate sender details and a working unsubscribe actioned within 5 working days.
    • New Zealand and Singapore have their own rules for follow-up messages and, in Singapore, for marketing calls to numbers on the Do Not Call Registry. See the compliance summary on the script library page.

    Make a version for your company

    This script is a starting point. The free cold call script generator builds a version around your offer, buyer and market, with your own objection responses, voicemails and follow-up emails. It runs in your browser and nothing you type is stored or sent.

    FAQ

    Voicemail script questions

    Practical answers from the team that makes the calls.

    Still have questions?

    Book a 30-minute call

    Under 30 seconds. Name, company, one reason, what happens next and your number, said slowly.

    Not on the first attempt. In Nousu's data, a voicemail on the first attempt makes a contact 15% less likely to be reached later. Leave one from the second or third attempt, paired with an email.

    One that names a specific reason for calling, promises an email and says when you'll call again. The trigger event voicemail and the email follow-up voicemail are usually the strongest.

    Give your number, but say you'll call again. Asking for a callback puts the work on them, and most won't.

    Two or three across an 8-touch cadence is typical, finishing with a breakup voicemail. Not every call needs one.

    Identify yourself and your business, and only leave messages on numbers you are allowed to call. Wash any number that may be a personal mobile against the Do Not Call Register. This is general information, not legal advice.

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