Service

    Multi channel outreach, with the phone doing the heavy lifting

    Email and LinkedIn are not alternatives to calling. They are what make the call land. Run properly, a combined sequence books a meeting in 48 touches. Email on its own needs 1,100.

    ACV of $5,000 plus is ideal.

    The maths

    What each channel actually costs you

    Drawn from 218,000 dials and the email and LinkedIn activity that ran alongside them, November 2024 to April 2026.

    ChannelTouches per meetingMeetings that become opportunities
    Cold phone7750%
    Multi channel sequence4847%
    LinkedIn message24041%
    Cold email1,10032%

    Two things stand out. Multi channel produces a meeting in fewer touches than any single channel, because each channel makes the next one land better. And email, which most teams lean on hardest, needs roughly 23 times the touch volume of the phone to produce the same meeting, and the meeting is worse when it arrives.

    The supporting numbers

    • Cold email reply rate, 1.8%, below most published US benchmarks and falling
    • LinkedIn connection acceptance, 34% on personalised outreach to verified ICP
    • A LinkedIn-connected contact is roughly 2x more likely to take a call within 30 days
    We will run email and LinkedIn without the phone if you ask us to. We will also tell you first that it costs more per meeting and the meetings convert worse.
    Cold email deliverability, the 2026 guide

    Cadence

    Eight touches over 24 days

    This is our default working cadence across most verticals. It is adjusted per client, but this is the shape and this is what produces 1.3 meetings per 100 dials.

    1. 1Day 1: Call attempt one, no voicemail, plus LinkedIn connection request
    2. 2Day 2: Email touch, short, plain text, no graphics
    3. 3Day 4: Call attempt two, voicemail on this attempt
    4. 4Day 7: Call attempt three, plus LinkedIn message if connected
    5. 5Day 11: Email touch two, different angle, no follow-up language
    6. 6Day 15: Call attempt four, where the highest yield begins
    7. 7Day 19: Call attempt five
    8. 8Day 24: Final call plus LinkedIn close out

    58% of our meetings are booked on attempt four or later. A sequence that stops at day seven forfeits most of its own pipeline, which is why the back half of this cadence matters more than the front.

    Results

    What this delivers

    More responses from the right buyers
    More booked meetings through structured follow up
    Better conversion across accounts with longer sales cycles
    Cleaner pipeline motion with fewer stalled conversations
    Visibility into what is working by channel and segment

    Our approach

    What we run end to end

    Every engagement follows a structured operating model across targeting, execution, qualification, and reporting.

    Inclusions

    1Targeting and setup

    • ICP and targeting setup
    • List building or list cleanup

    2Execution

    • Call scripts plus follow up sequences
    • Email templates written to support phone conversations

    3Qualification and handoff

    • LinkedIn touch points where useful
    • Qualification, booking, confirmations, reschedules

    4Optimisation and reporting

    • Weekly optimisation and reporting

    Channels and assets

    • Cold calling
    • Email follow up sequences
    • LinkedIn outreach and touches
    • Meeting confirmation and reminders
    • Weekly report and learnings

    Design

    Sequence design

    1
    Pick the channel that fits the askA LinkedIn request costs the prospect nothing. A meeting costs them 30 minutes. Sequences fail when the channel carrying the big ask is the one with the least credibility behind it.
    2
    Warm before you dial, not instead of diallingA contact who has accepted a personalised connection request is roughly twice as likely to take a call from the same person within 30 days. LinkedIn earns the pickup. It does not replace it.
    3
    Hold the voicemail until attempt threeA voicemail on the first attempt makes a contact 15% less likely to be reached later, because it flags an unknown number as a sales call. Left on attempt three or four, after the number has been seen a few times, it works as recognition instead.

    Deliverables

    What you get

    A written cadence, not a black box

    • Every touch, channel and interval documented, so you can see exactly what a prospect experienced before they replied.

    Channel attribution on every meeting

    Which touch produced the conversation. Most agencies cannot tell you this and it changes where you spend next quarter.

    Deliverability monitoring

    Domain reputation, authentication and inbox placement checked continuously. A sequence landing in junk is not a messaging problem.

    Fit check

    Is this for you?

    Best for

    • You sell into competitive markets where follow up matters
    • You need more responses without lowering meeting quality
    • You want a system that compounds across channels

    Not for

    • You want to change ICP or offer every week
    • You do not have capacity to handle meetings and follow up quickly
    • Your ACV is too low for outbound economics to work

    Why it works

    Why multi channel works

    Multi channel outreach works because most decision makers do not respond the same way or at the same time. Some will reply to email, some will engage on LinkedIn, and others only respond once there has been a direct call or follow up across multiple touchpoints. A structured multi channel approach improves conversion by creating more coverage without making outreach feel random or disconnected. Instead of relying on one channel to do all the work, it uses calls, email, and LinkedIn in a coordinated sequence that builds familiarity and increases the chance of response. This is especially useful in B2B environments where deal cycles are longer, buying groups are wider, and decision makers are difficult to reach through a single channel alone. Multi channel outreach also helps reinforce context. A prospect who has seen a name in their inbox, noticed it on LinkedIn, and then answered a call is more likely to recognise the outreach and engage meaningfully. For teams that want higher contact rates, stronger sequencing, and more consistent meeting creation, multi channel outreach gives a more resilient outbound system than single channel prospecting.

    Today's outreach mix

    612

    Contacts reached

    148

    Email replies

    37

    Live conversations

    11

    Meetings booked

    Calls plus email
    LinkedIn touches
    Higher coverage
    Updated today

    FAQ

    Questions & answers

    Common questions about our multi channel outreach services.

    Still have questions?

    Relevant case study

    Financial services lender

    Get Started

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