Script library: by scenario

    C-suite cold call script

    For calling chief executives, CFOs, COOs and managing directors, and working with their executive assistants. Every line is ready to use: replace each {{placeholder}}, read it aloud a few times, then make it sound like you.

    Make your own version

    Quick answer

    How do you cold call a C-level executive? A C-suite cold call should be shorter than a normal cold call, open with a business outcome the executive is accountable for, and ask for either a short conversation or a referral to the right person in their team. Executives decide quickly, so a clear outcome in the first 15 seconds matters more than rapport.

    Who this script is for

    • SDRs and account executives selling enterprise or high-value deals where the executive sponsors the decision.
    • Founders calling peers at other companies.
    • Teams using top-down prospecting to get referred down to the right manager.

    Calling executives is different in three ways. They're harder to reach, usually through an executive assistant. They give you less time. And a referral down from them is often as valuable as a meeting, because 'your managing director suggested I call' opens almost any door in their company.

    Talk about outcomes at their level: revenue, margin, risk, growth, the board's priorities. Never ask an executive to explain their operations in detail; that's for the manager they refer you to.

    The full annotated script

    Six parts, in the order buyers expect them. The note under each part explains why it is written that way.

    1. 1. Opener

      {{first_name}}, it's {{your_name}} from {{your_company}}. I'll be brief.

      We help {{company_type}} with {{business_outcome}}. I'm calling to see whether that's a priority for {{prospect_company}} this year.

      Why it works: No small talk, no 'how are you'. Name, company, outcome and question in under 15 seconds.

    2. 2. Reason for the call

      I noticed {{trigger}}, and in our experience that usually puts {{business_outcome}} on the board's agenda.

      Why it works: One line linking a public signal to a board-level priority.

    3. 3. Discovery questions

      Is {{business_outcome}} one of your priorities for the year?

      Who in your team owns it?

      Why it works: Two questions only. If it's a priority, the second question tells you who to involve. If it isn't, you've lost 30 seconds.

    4. 4. Value

      For {{similar_company}}, we delivered {{result}} in {{timeframe}}.

      Why it works: One number-led result at their level. Only use results you can substantiate.

    5. 5. The ask

      Two options: 20 minutes with you to see if it's worth pursuing, or I speak with {{delegate_role}} and only come back to you if it makes sense. Which would you prefer?

      Why it works: Offering the referral down is often what gets the yes. Either outcome is a win.

    6. 6. Close and confirm

      If meeting: I'll coordinate with {{ea_name}} for {{day_time_1}}. Anything you'd want covered?

      If referral: Thanks. I'll call {{delegate_name}} and mention we spoke. Would you be happy for me to say you suggested it?

      Why it works: Confirm permission to use their name. A referral from the top, with permission, is extremely strong.

    Two alternate openers

    Swap one of these in for the opener above when the situation fits.

    Peer founder opener

    {{first_name}}, {{your_name}}, founder of {{your_company}}. Founder to founder, I'll be quick: we've helped {{company_type}} with {{business_outcome}}, and I wanted to ask whether it's on your list.

    When to use it: Use when you are a founder calling another founder.

    Board priority opener

    {{first_name}}, it's {{your_name}} from {{your_company}}. Most boards in {{industry}} are asking about {{board_topic}} this year. I'm calling to see if that's true for yours, and whether outside help would be useful.

    When to use it: Use when there is a genuine sector-wide board-level issue.

    Gatekeeper line

    For when reception or an assistant answers. Be honest about who you are and ask for help.

    More gatekeeper scripts

    Hi {{ea_name}}, it's {{your_name}} from {{your_company}}. I'm hoping to get 20 minutes with {{first_name}} about {{business_outcome}}. How does {{first_name}} usually prefer to be approached about something like this?

    Five likely objections and how to respond

    Acknowledge, ask one question, then offer a smaller step or let them go.

    All objection responses

    "Speak to my team."

    Happy to. Who would be best, and would you be comfortable with me mentioning that you suggested it?

    Why: This is a good result, not a brush off. Get the name and permission.

    "We're not focused on that this year."

    Understood. What are the priorities this year? If any overlap with what we do, I'll come back to you. If not, I won't.

    Why: Executives often share priorities directly. It tells you whether to try a different angle.

    "You've got 30 seconds."

    Thank you. We help {{company_type}} with {{business_outcome}}; for {{similar_company}} that meant {{result}}. Is it worth 20 minutes, or should I speak to someone in your team?

    Why: Have the 30-second version ready. It's the same structure, compressed.

    "Send it to my EA."

    Will do. I'll send {{ea_name}} two lines on what we'd cover. Would {{day_time_1}} be a reasonable time to suggest?

    Why: Go through the EA properly, with a specific proposal.

    "We already have advisers for this."

    That's expected at your level. Would a second view be useful, or would you rather I spoke with whoever works with those advisers?

    Why: Offer a second opinion or a referral down.

    Voicemail

    Under 30 seconds. Skip voicemail on the first attempt and pair it with an email the same day.

    12 more voicemail scripts

    {{first_name}}, it's {{your_name}} from {{your_company}}. I'm calling about {{business_outcome}} for {{prospect_company}}. I'll send two lines by email and won't take more of your time than that. My number is {{phone}}.

    Follow-up email

    Send it the same day as the call or voicemail. It identifies you and includes a working unsubscribe.

    Subject: {{business_outcome}}

    {{first_name}}, I tried you by phone. Two lines: We help {{company_type}} with {{business_outcome}}. For {{similar_company}}, that meant {{result}} in {{timeframe}}. Worth 20 minutes, or should I speak with someone in your team? {{your_name}} {{your_title}}, {{your_company}} {{phone}} Reply "unsubscribe" and I won't email again.

    Do and don't

    Do

    • Keep it under 15 seconds to the first question.
    • Talk about board-level outcomes.
    • Offer a referral down as an equal alternative to a meeting.
    • Work with the executive assistant as a decision influencer.

    Don't

    • Don't ask an executive to explain their operations.
    • Don't use 'how are you today?'.
    • Don't mention their name to their team without permission.
    • Don't send long emails. Two or three lines.

    What to expect

    Nousu's published data targets director, VP, C-suite and founder-level buyers, so the all-dials averages are a fair reference for executive calling.

    Australian cold calling statistics
    MeasurePublished figure or what to track
    Dials that reach a live person14%
    Dials that become a conversation with a decision maker6%
    Decision-maker conversations that book a meeting22%
    Meetings per 100 dials1.3 meetings per 100 dials, against 0.3 for offshore teams

    Nousu's all-dials averages from 218,000+ dials into Australian businesses, November 2024 to April 2026, targeting director, VP, C-suite and founder-level buyers. Count a referral down to the right manager as a positive outcome alongside meetings.

    To see how many dials your own meeting target needs, use the meetings per dial calculator.

    Common mistakes

    • Using the same long script you use with managers.
    • Treating 'speak to my team' as a rejection.
    • Going around the EA instead of through them.
    • Overstating results to impress.

    Compliance basics

    General information only, not legal advice.

    Australian cold calling laws
    • Australia: give your name, your employer, who you're calling for and the purpose at the start of the call, call only from 9am to 8pm on weekdays and 9am to 5pm on Saturdays (never Sundays or national public holidays) unless the person agreed to another time, and end the call and remove the number when asked.
    • Business-only numbers can't be on the Do Not Call Register, but personal mobiles can, so wash any list that may contain them. Follow-up emails need consent (inferred consent can apply in B2B when the message is relevant to the person's role), accurate sender details and a working unsubscribe actioned within 5 working days.
    • New Zealand and Singapore have their own rules for follow-up messages and, in Singapore, for marketing calls to numbers on the Do Not Call Registry. See the compliance summary on the script library page.

    Make a version for your company

    This script is a starting point. The free cold call script generator builds a version around your offer, buyer and market, with your own objection responses, voicemails and follow-up emails. It runs in your browser and nothing you type is stored or sent.

    FAQ

    C-suite script questions

    Practical answers from the team that makes the calls.

    Still have questions?

    Book a 30-minute call

    Be brief and outcome-led: name, company, one business outcome and a question in under 15 seconds. Offer a short meeting or a referral to the right person in their team.

    It depends on the deal. For high-value decisions, starting at the top and being referred down is often faster. For smaller purchases, call the manager who owns the problem.

    Don't try to get past them. Ask how their executive prefers to be approached, give a specific reason and suggest a time. EAs control most executive diaries.

    Outcomes they're accountable for: revenue, margin, growth, risk and board priorities. Leave operational detail for their team.

    Yes. A referral from an executive, with permission to use their name, makes the next conversation much easier to get.

    Plan for 60 to 90 seconds. If they engage, let them extend it. If they give you 30 seconds, use the compressed version.

    Want Australian callers to run this script for you?

    Book a 30-minute call. We'll map your market and buyers and show you what a phone-first campaign would book.

    Starting at $7,000 a month. Exact fee quoted after a 30-minute call.