Judging outcomes too early
Meetings in week two are not a fair test. Judge learning and activity first.
Free sales template
A 30 60 90 day sales plan sets out what a new salesperson will learn, do and achieve in each of their first three months. This template has three versions, for an SDR, an account executive and a sales manager, each split into learning, activity and outcome goals so progress can be checked at day 30, 60 and 90.
The plan breaks the first quarter in a new role into three phases. Days 1 to 30 are mostly learning: the product, the customers, the systems and the people. Days 31 to 60 are doing: running the full process with support. Days 61 to 90 are owning: hitting ramped targets and improving something.
Each phase in this template has three kinds of goal. Learning goals are what the person must know or be certified on. Activity goals are what they must do each week. Outcome goals are the results expected by the end of the phase. Splitting them stops the common trap of judging a new SDR on meetings in week two, before they could reasonably have any.
Candidates also use a 30 60 90 day plan in interviews, especially for sales manager roles. A good one shows you understand how the business makes money and what you would do first. If you are writing one for an interview, use the version that matches the role and keep the outcome goals modest: you do not know the numbers yet.
Know exactly what you need to learn and do each week, and what good looks like at day 90.
Ramp onto a real pipeline, build your own and close your first deals.
Learn the team and the numbers before changing things, then fix the biggest problem.
Agree the plan before the start date so the new hire and you judge progress the same way.
Every section and column, with what to write in each. Use the fill-in version below to type straight into it and copy, print or download the result.
| Phase | Learning goals | Activity goals | Outcome goals | Check-in |
|---|---|---|---|---|
| Days 1 to 30 | ICP, personas, product basics, CRM and dialler, compliance rules, opener and objection responses | Shadow live calls, role-play daily, build first list, start calling from week two | First conversations with decision makers, first meeting booked | Weekly with the SDR manager, certification at day 30 |
| Days 31 to 60 | Discovery questions, qualification framework, handover note standard | Full daily activity target, full cadence on own accounts | Meeting target at the agreed ramp percentage | Weekly, plus review of call notes |
| Days 61 to 90 | Triggers and plays, industry language | Full activity, testing one new opener or play | Full meeting target, show rate in range | Day 90 review with the AE and manager |
| Phase | Learning goals | Activity goals | Outcome goals | Check-in |
|---|---|---|---|---|
| Days 1 to 30 | Product and demo, pricing, ideal customer, competitors, sales process and stages | Shadow demos and discovery, take over inherited pipeline, meet SDRs | Run first discovery calls, every inherited deal reviewed and updated | Weekly with the sales manager |
| Days 31 to 60 | Proposal and contract process, approval paths, key customer stories | Run all first meetings from SDRs, build an account plan for the top accounts | Pipeline created at the ramp target, first proposal sent | Weekly pipeline review |
| Days 61 to 90 | Negotiation and procurement patterns | Full meeting load, own prospecting on top accounts | First deal closed or committed, pipeline coverage on track | Day 90 review |
| Phase | Learning goals | Activity goals | Outcome goals | Check-in |
|---|---|---|---|---|
| Days 1 to 30 | The numbers: targets, pipeline, conversion by stage, each rep's results. Customers and lost deals. | One-to-ones with every rep, ride along on calls, meet key customers and partners | Written diagnosis: what is working, the biggest gap, quick wins | Weekly with the founder or head of sales |
| Days 31 to 60 | Hiring and commission plans, tools and data | Weekly pipeline and KPI rhythm in place, coaching plan per rep | One process fix shipped, forecast running weekly | Fortnightly |
| Days 61 to 90 | Board or leadership reporting | Run the full operating rhythm, start hiring if needed | Agreed plan for the next two quarters, team on track to target | Day 90 review |
| Field | What to write |
|---|---|
| Person and role | Name, role and start date. |
| Manager | Who runs the check-ins. |
| Ramp targets | The target at day 30, 60 and 90 as a share of the full target. For example 0%, 50% and 100%. |
| Support promised | Training, shadowing, data, list building, introductions. What the business commits to, not just the new hire. |
Type into the template, or load the worked example and edit it. Nothing you enter is stored or sent anywhere: it stays in this browser tab until you copy, download or print it.
Empty fields copy as {{placeholders}} so you can see what is left to fill in.
An Australian B2B company using outsourced SDRs. The company is described, not named, and the figures are illustrative.
A Sydney payments company sells to mid-market finance teams. It runs an outsourced SDR team and has just hired its first in-house SDR to work alongside them on a set of strategic accounts. The SDR manager and the new hire agreed this plan in the first week.
Targets are illustrative. The full target of 8 qualified meetings a month matches the typical output Nousu publishes for a running campaign.
| Phase | Learning goals | Activity goals | Outcome goals | Check-in |
|---|---|---|---|---|
| Days 1 to 30 | ICP, the three finance personas, product, CRM, dialler, Spam Act and Do Not Call Register basics, opener and top five objections | Shadow calls days 1 to 7, role-play daily, 50 dials a day from week two, rising to 80 | First 20 decision-maker conversations, two qualified meetings | Fridays, certification call on day 30 |
| Days 31 to 60 | Discovery questions, BANT minimum, handover note standard | 100 dials a day, full eight-touch cadence | Four qualified meetings held, show rate at 75% or higher | Fridays, plus two calls a week reviewed together from notes |
| Days 61 to 90 | Payment triggers: new finance leader, acquisition, new market | 100 dials a day, test a new-finance-leader play | Eight qualified meetings held | Day 90 review with the AE |
Meetings in week two are not a fair test. Judge learning and activity first.
If the business does not commit to lists, training and time, the plan only measures the new hire.
A plan that would fit any company tells the new hire nothing. Use your ICP, tools and numbers.
New sales managers should learn the numbers and the team before changing the process.
Nousu Collective runs phone-first outbound for B2B companies selling into Australia, New Zealand and Singapore, with Australian callers in-house in Sydney. Our outsourced SDR service builds the list, runs the calling, email and LinkedIn cadence and books qualified meetings into your calendar. If you only need calls made, see cold calling or appointment setting.
In our data from 218,000+ dials into Australian businesses, Australian callers booked 1.3 meetings per 100 dials, against 0.3 for offshore teams. Pricing is starting at $7,000 a month.
FAQ
Straight answers from the team that runs outbound for Australian B2B companies.
Book a 30-minute call. We will map your market and buyers and show you what a phone-first campaign would book.
Starting at $7,000 a month. Exact fee quoted after a 30-minute call.