Outbound for medical devices

    Book meetings with hospitals, day surgeries and clinics for your medtech team

    Reach the clinical champion and the procurement contact separately, with calls timed around theatre and clinic schedules. Nousu books meetings and runs calling. We are not field reps, our callers make no clinical claims and do not promote prescription medicines, and your team runs the product conversation.

    Senior callers, all in-house in SydneyFirst calls 2 weeks from sign-offWritten call notes and meeting handover briefs

    Quick answer

    How do medical device companies get meetings with Australian hospitals and clinics? By reaching the clinical champion and the procurement contact separately, and calling around theatre and clinic schedules. Nousu builds that buyer map, works past switchboards and books meetings for your reps.

    Fit check

    Who this is for

    This is for you if

    • You are medical device and medtech sellers with a defined business offer
    • You need meetings with procurement managers, theatre managers and clinical leads
    • Your sales team can run the demos or discovery meetings we book
    • Your deal value supports an ongoing outbound sales process
    • You can agree target accounts, exclusions and meeting criteria before launch

    Not the right fit if

    • You need field representation or clinical product promotion
    • Your offer is too broad to explain to a specific buyer
    • Your team is not available to run the meetings we book
    • You expect guaranteed sector-specific meeting volumes

    Buyers

    Who we call

    We map decision ownership before calling, so the meeting reaches the person responsible for supplier approval, evaluation ownership and equipment review timing.

    RoleWhat they care aboutBest time to reach them
    Procurement and supply managersSupplier approval, purchasing routes and tender requirementsOutside purchasing deadlines, at an agreed callback time
    Nurse unit and theatre managersWorkflow fit, staff availability and evaluation coordinationOutside theatre lists and shift handovers
    Department heads and clinical leadsA relevant evaluation purpose and clinical ownershipBetween sessions, at a department-approved time
    Private hospital and day surgery GMsSite priorities, budgets and operational fitOutside operating and management meeting peaks
    Specialist clinic ownersPractice needs, equipment reviews and meeting relevanceBetween clinic sessions

    These are planning cues, not fixed calling hours. We confirm suitable callbacks with each organisation and call within applicable rules.

    Use cases

    What we book

    Meeting criteria and routing are agreed before launch. Your team runs the sales or product conversation, with written notes on the buyer, need and timing.

    • Supplier introductions with hospital procurement
    • Meetings with clinical champions and department leads
    • Evaluation planning meetings run by your reps
    • In-service session bookings where the provider agrees

    The first month

    What the first month actually looks like

    What happens

    Foundation

    Week 1. Target accounts and exclusions agreed for medical device and medtech sellers. Buyer mapping across procurement managers, theatre managers and clinical leads. Talk track, meeting criteria and routing built around supplier approval, evaluation ownership and equipment review timing

    You get

    Focus: Buyer fit and an approved meeting definition

    Cadence

    What you get every week

    List Build

    • Fresh accounts sourced for medical device and medtech sellers
    • Contacts verified before calling
    • Segmented by buyer role and tender stages, theatre schedules and equipment reviews

    Calling

    • Phone first calls to procurement managers, theatre managers and clinical leads
    • Live qualification around supplier approval, evaluation ownership and equipment review timing
    • Callback preferences and objections logged

    Follow Up

    • Email follow-up after calls where appropriate
    • LinkedIn support where relevant to the buyer
    • Sequencing aligned to tender stages, theatre schedules and equipment reviews

    Reporting

    • Written weekly activity and meeting summary
    • Call notes on buyer needs, timing and decision ownership
    • Clear handover and next actions for your sales team

    Optimisation

    • Targeting reviewed by buyer role and account fit
    • Sharper messaging around supplier approval, evaluation ownership and equipment review timing
    • Follow-up refined from actual objections and callbacks

    Performance

    Realistic benchmarks

    218,000+

    Dials placed, Nov 2024 to Apr 2026

    1.3 vs 0.3

    Meetings per 100 dials, onshore vs offshore

    2 weeks

    To first calls

    About 8

    Qualified meetings a month typical, range 6 to 20

    Indicative ranges, not guarantees. Outcomes vary by market, offer, and target audience.

    FAQ

    Questions & answers

    Common questions about outbound for medical devices.

    Still have questions?

    Book a 30-minute call

    We establish the procurement route and tender stage before seeking a meeting. Calling supports buyer mapping and appropriate introductions, not bypassing tender requirements or promising access during a restricted process.

    We can build separate public and private hospital segments around the buyer roles you specify. Procurement rules, switchboards and meeting purposes are handled separately for each segment.

    We can ask the relevant contact whether an evaluation planning meeting or in-service session is appropriate. Your team supplies the qualified reps and runs the session; our callers make no clinical claims.

    We ask the hospital or department for the right contact and a suitable callback outside theatre lists. Notes on availability and routing help the next call reach the manager without repeatedly interrupting staff.

    Regional hospitals can be included in the agreed target list. We check your reps can service the location before offering a meeting and work around the hospital's callback preferences.

    Get started

    Ready to build pipeline?

    Book a 30-minute call and we will map your ICP and the fastest path to meetings.

    Starting at $7,000 a month. Exact fee quoted after a 30-minute call.