List Build
- Fresh accounts sourced for suppliers and software teams selling to aged care and NDIS providers
- Contacts verified before calling
- Segmented by buyer role and facility handovers and provider purchasing reviews
Outbound for aged care and ndis
Book meetings with aged care and NDIS providers
Map provider decision makers across operations, care and finance, then book business meetings without interrupting care delivery. Nousu books meetings and runs calling. We are not field reps, our callers make no clinical claims and do not promote prescription medicines, and your team runs the product conversation.
Senior callers, all in-house in SydneyFirst calls 2 weeks from sign-offWritten call notes and meeting handover briefs
Quick answer
How do you reach decision makers at aged care and NDIS providers? Call operations, care and finance leads directly, because these teams are stretched and rarely answer cold email. Nousu builds the provider list, finds who owns the decision and books meetings for your team.
Fit check
Who this is for
This is for you if
- You are suppliers and software teams selling to aged care and NDIS providers with a defined business offer
- You need meetings with facility managers, directors of nursing and operations managers
- Your sales team can run the demos or discovery meetings we book
- Your deal value supports an ongoing outbound sales process
- You can agree target accounts, exclusions and meeting criteria before launch
Not the right fit if
- You need field representation or clinical product promotion
- Your offer is too broad to explain to a specific buyer
- Your team is not available to run the meetings we book
- You expect guaranteed sector-specific meeting volumes
Buyers
Who we call
We map decision ownership before calling, so the meeting reaches the person responsible for provider workflows, rostering and purchasing responsibility.
| Role | What they care about | Best time to reach them |
|---|---|---|
| CEOs and GMs of smaller providers | Organisation priorities, service fit and decision ownership | Outside leadership and service delivery meetings |
| Facility managers | Site workflow, staffing and implementation effort | Outside handovers and facility service peaks |
| Directors of nursing and care managers | Care workflows, staff time and operational suitability | Around handovers, at a facility-approved callback time |
| Operations and rostering managers | Rostering, capacity and multi-site coordination | Outside roster finalisation and shift changes |
| Finance and procurement leads | Budget ownership, supplier fit and purchasing process | Outside purchasing and reporting deadlines |
These are planning cues, not fixed calling hours. We confirm suitable callbacks with each organisation and call within applicable rules.
Use cases
What we book
Meeting criteria and routing are agreed before launch. Your team runs the sales or product conversation, with written notes on the buyer, need and timing.
- Provider software demos with operations and rostering leads
- Supplier meetings with finance and procurement
- Facility service discovery meetings with managers
- Group introductions with provider leadership
The first month
What the first month actually looks like
What happens
Foundation
Week 1. Target accounts and exclusions agreed for suppliers and software teams selling to aged care and NDIS providers. Buyer mapping across facility managers, directors of nursing and operations managers. Talk track, meeting criteria and routing built around provider workflows, rostering and purchasing responsibility
You get
Focus: Buyer fit and an approved meeting definition
What happens
Launch and learn
Week 2. First calls at the 2-week mark, then follow up. Initial responses and callbacks logged around facility handovers and provider purchasing reviews. First review of list quality, opener and buyer routing
You get
Focus: Qualified conversations with relevant buyers
What happens
Tighten the offer
Week 3. Role-specific messaging refined for facility managers, directors of nursing and operations managers. Follow-up aligned to facility handovers and provider purchasing reviews. Best-fit accounts prioritised from actual call feedback
You get
Focus: Meetings booked against the agreed criteria
What happens
Stabilise and compound
Week 4. Weekly reporting and handover rhythm established. Segment feedback reviewed for suppliers and software teams selling to aged care and NDIS providers. Next month targeting and messaging plan agreed with your sales team
You get
Focus: Meeting quality and next actions
Cadence
What you get every week
Calling
- Phone first calls to facility managers, directors of nursing and operations managers
- Live qualification around provider workflows, rostering and purchasing responsibility
- Callback preferences and objections logged
Follow Up
- Email follow-up after calls where appropriate
- LinkedIn support where relevant to the buyer
- Sequencing aligned to facility handovers and provider purchasing reviews
Reporting
- Written weekly activity and meeting summary
- Call notes on buyer needs, timing and decision ownership
- Clear handover and next actions for your sales team
Optimisation
- Targeting reviewed by buyer role and account fit
- Sharper messaging around provider workflows, rostering and purchasing responsibility
- Follow-up refined from actual objections and callbacks
Performance
Realistic benchmarks
Dials placed, Nov 2024 to Apr 2026
Meetings per 100 dials, onshore vs offshore
To first calls
Qualified meetings a month typical, range 6 to 20
Indicative ranges, not guarantees. Outcomes vary by market, offer, and target audience.
FAQ
Questions & answers
Common questions about outbound for aged care and ndis.
Still have questions?
Book a 30-minute callBoth can be included as separate provider segments. We identify whether the decision sits at a facility, branch or group office before asking for a meeting.
NDIS providers can be included for relevant business software and service offers. Calling targets provider decision makers, not participants or consumers about their health.
Ownership depends on provider size and the type of purchase. We map operations, care, finance and procurement contacts, then establish who evaluates the offer and who approves it.
We keep the introduction short and ask for a suitable callback outside handovers and care delivery peaks. Staff availability and routing notes are logged so follow-up does not restart the same conversation.
Starting at $7,000 a month. The exact fee is quoted after a 30-minute call, once we agree your target buyers and meeting definition.
Related and useful reading
Get started
Ready to build pipeline?
Book a 30-minute call and we will map your ICP and the fastest path to meetings.
Starting at $7,000 a month. Exact fee quoted after a 30-minute call.